1. Introduction

Welcome to Danla Limited. By accessing and using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

2. About Us

Danla Limited is a UK-based supplier of sustainable packaging solutions, serving businesses across the food service, hospitality, retail, catering, and distribution sectors. We provide eco-friendly packaging products, including bagasse tableware, paper packaging, aluminium packaging, takeaway packaging, bakery packaging, and related solutions.

3. Products & Availability

All products displayed on our website are subject to availability. We reserve the right to modify, discontinue, or update products, specifications, and pricing without prior notice.

4. Quotations & Orders

All quotations provided by Danla Limited are non-binding until confirmed in writing. Orders are considered accepted only after written confirmation from our sales team.

5. Pricing

Prices are subject to change without prior notice unless otherwise agreed in writing. Applicable taxes, shipping charges, customs duties, and additional fees may apply depending on the delivery location.

6. Payment Terms

Payment terms will be specified in the quotation or invoice. Orders may require full or partial payment before production or dispatch. Failure to make payment may result in order delays or cancellation.

7. Shipping & Delivery

We aim to dispatch orders within the agreed timeframe. Delivery dates are estimates only and may vary due to production schedules, logistics providers, customs clearance, or circumstances beyond our control.

8. Inspection & Claims

Customers should inspect all goods immediately upon delivery. Any shortages, damages, or incorrect items must be reported in writing within 48 hours of receiving the shipment.

9. Returns & Refunds

Due to the nature of B2B and custom packaging orders, products cannot be returned unless they are defective, damaged during transit, or supplied incorrectly. Approved claims will be resolved through replacement, repair, or refund at our discretion.

10. Custom Orders

Customised products, branded packaging, and bespoke manufacturing are produced according to customer-approved specifications. Once production has commenced, cancellations or modifications may not be possible.

11. Intellectual Property

All website content, including text, images, graphics, logos, product information, and design elements, remains the intellectual property of Danla Limited and may not be reproduced without prior written permission.

12. Limitation of Liability

Danla Limited shall not be liable for indirect, incidental, consequential, or business losses arising from the use of our products or services beyond the value of the original order.

13. Privacy

Any personal or business information collected through our website will be processed in accordance with our Privacy Policy and applicable UK data protection laws.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Information

Email: admindanla@danla.co.uk